# Boosting Close Rates by 8 Points

## Zintex's Growth Story with Upgrade

- Zintex partnered with Upgrade to leverage its Know Before You Go tool to increase their close rate by 8%.

## Overview

### Financing-ready leads

### Declined customers reactivated

### +8 percentage point increase in close rates

## Challenges

Leads weren’t effectively prioritized, and sales reps often lacked financing insights to tailor conversations. As a result, opportunities were missed and close rates suffered.

Minimal lead prioritization

Missed opportunities

Lower close rate

## Solutions

By prescreening customers through Know Before You Go, Zintex was able to optimize their sales and marketing processes — leading to stronger appointments and more intentional marketing campaigns.

Call center prescreened leads daily

Sales reps tailored pitches with financing options

Reconnect with declined customers

Zintex Remodeling Group partnered with Upgrade to leverage its prescreen tool Know Before You Go, boosting their close rate by 8%.

”We do our best to make sure the leads pre-qualified through Know Before You Go are assigned every single time because the close rate is so much higher.”

Bryan Kemp

VP of Sales