# Overview

- [What you need to know about Upgrade and Flex Pay.](/content/help/about-upgrade/overview/what-you-need-to-know-about-upgrade-and-flex-pay/index.html)
- [Can I change my personal loan term or loan amount without Upgrade canceling my application?](/content/help/about-upgrade/overview/can-i-change-my-personal-loan-term-or-loan-amount-without-upgrade-canceling-my-application/index.html)
- [Does Upgrade have a mobile app?](/content/help/about-upgrade/overview/does-upgrade-have-a-mobile-app/index.html)
- [Does Upgrade offer benefits for Veterans?](/content/help/about-upgrade/overview/does-upgrade-offer-benefits-for-veterans/index.html)
- [Does Upgrade offer discounts for Active Duty Military servicemembers?](/content/help/about-upgrade/overview/does-upgrade-offer-discounts-for-active-duty-military-servicemembers/index.html)
- [How can I contact Upgrade?](/content/help/about-upgrade/overview/how-can-i-contact-upgrade/index.html)
- [How long does it take to receive my money?](/content/help/about-upgrade/overview/how-long-does-it-take-to-receive-my-money/index.html)
- [How much money will I receive in my bank account after the origination fee?](/content/help/about-upgrade/overview/how-much-money-will-i-receive-in-my-bank-account-after-the-origination-fee/index.html)
- [How will I receive my money?](/content/help/about-upgrade/overview/how-will-i-receive-my-money/index.html)
- [I'm interested in working for Upgrade, are there any available positions?](/content/help/about-upgrade/overview/i-m-interested-in-working-for-upgrade-are-there-any-available-positions/index.html)
- [Is Upgrade a bank?](/content/help/about-upgrade/overview/is-upgrade-a-bank/index.html)
- [What are your business hours?](/content/help/about-upgrade/overview/what-are-your-business-hours/index.html)
- [What is an origination fee?](/content/help/about-upgrade/overview/what-is-an-origination-fee/index.html)
- [What is Universal Credit?](/content/help/about-upgrade/overview/what-is-universal-credit/index.html)
- [What is Upgrade?](/content/help/about-upgrade/overview/what-is-upgrade/index.html)
- [What products are available through Upgrade?](/content/help/about-upgrade/overview/what-products-are-available-through-upgrade/index.html)
- [Where are your offices located?](/content/help/about-upgrade/overview/where-are-your-offices-located/index.html)
- [Where can I locate Upgrade’s Privacy Policy?](/content/help/about-upgrade/overview/where-can-i-locate-upgrade-s-privacy-policy/index.html)
- [Where can I locate Upgrade’s Terms of Use?](/content/help/about-upgrade/overview/where-can-i-locate-upgrade-s-terms-of-use/index.html)
- [Who do I contact if I'm experiencing technical difficulties with your website?](/content/help/about-upgrade/overview/who-do-i-contact-if-i-m-experiencing-technical-difficulties-with-your-website/index.html)
- [Who is Blue Ridge Bank?](/content/help/about-upgrade/overview/who-is-blue-ridge-bank/index.html)
- [Who is Cross River Bank?](/content/help/about-upgrade/overview/who-is-cross-river-bank/index.html)
- [Who is The Bancorp Bank, N.A.?](/content/help/about-upgrade/overview/who-is-the-bancorp-bank-n-a/index.html)
- [Who is WebBank?](/content/help/about-upgrade/overview/who-is-webbank/index.html)
- [Why was I offered a lower amount than I originally requested?](/content/help/about-upgrade/overview/why-was-i-offered-a-lower-amount-than-i-originally-requested/index.html)